Using the Web Dashboard (or logging into another area of the app)Login to www.noshlist.com to access other features including:
Why use a text waitlist?!Pen and paper wait-lists are confusing and old-fashioned. And shouting names to a crowded room to find a party? Who wants to do that. Guests are more likely to remain on a waitlist if they are able to roam around without having to stay within a designated area.
Pagers are expensive and often go missing or break. Restaurants can spend up to $6,000 investing in pagers when they first open, and up to $1,000 per year replacing lost and damaged devices.
NoshList provides an alternative to outdated, expensive wait-list systems. NoshList will allow you to keep an organized waitlist, text & call your customers when their tables are ready, and collect valuable analytics!
Which Clover devices does NoshList work with?It should work with all Clover devices. In addition, NoshList works on iPhone, iPad, Android phones and tablets. The remote web-view of the waitlist can be used on any computer or web-enabled device. All of these other devices will synch with your Clover device if you are logged in with the same account.
What if something doesn’t seem to be working right?The best thing to do for any technical issue is to go into the settings on your NoshList app and use the “Report Issue” feature to tell us what is going wrong. This will also send us detailed device logs we can use to better troubleshoot the issue.
What about the guests that do not have cell phones?Virtually every guest that walks through your doors will have a phone, but if they don’t (or do not want to share their phone number with you), you can still place them on the waitlist. These guests are easy to recognize as you’ll notice the “notification” button will be grayed. When it comes time to notify these diners, the host can simply locate them circa ’93.
Can I customize the notifications?Yes, with NoshList Premium you can modify the notifications that go out and the public waitlist people can check while waiting.
Can I use NoshList if I am not a restaurant?Certainly. NoshList started our solving the wait problem for restaurants, but has expanded and add features to let people better manage waits everywhere. The main thing you will want to do if you are not a restaurant is customize the text and call notifications that go out to customers, which you can do on the www.noshlist.com website in the Settings area.
What happens if I lose internet / 3G connection?You can still use NoshList, but will not be able to communicate with your customers via text or call. Once connectivity is restored, your waitlist will sync and you can resume customer communication.
Who has access to my customers’ phone numbers?Only you can see them in the app. We will never share or sell any of your or your customers’ information. For privacy reasons we also don’t make phone numbers available in any of our online reports.